Network Security Model

Epicor Kinetic Warehouse does not have it’s own cloud service or backend and instead connects directly to an Epicor server.

It is required to connect to Epicor over HTTPS. This means that data inflight is encrypted using the Epicor SSL Certificate. On the device, EKW will store at rest:

• Settings & configuration which you set

• Licencing information

The network your EKW devices connect to should have access to:

• Your Epicor server - This allows 2 way communication between the Epicor server and the EKW app that enables the EKW functionality.

• The Biscit Licencing server - This allows for licence checking and basic telemetry data. This data is limited to:

  • Licence Checking - Data sent to the licence server includes the following fields:

    • Device ID (UUID)

    • EKW licence Key

  • Basic telemetry data

    • Count of the time each screen is accessed.

    • Count of SSL errors that occurred without any other error information.

    • Epicor Server Version

    • Epicor Licence Type Used

    • Epicor Licence Type Requested.

    • EKW app version

If you are using POD capabilities your devices should additionally have access to:

• Google Maps

• The Biscit Route Optimisation server

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